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: 29.9.2012

  1. #1

    Aug 2011


    Social Worker Special Hardship Cases for All Areas
    Vacancy Announcement Number JF/79/2012
    Contract Status Fixed term appointment
    Contract Duration 3 years including 1 year of probation
    Grade 10
    Benefits Monthly Salary from JD 598 & 300 Fils. Other benefits include Provident Fund contribution (15% of basic salary paid by the Agency), medical insurance and 30 days of annual leave. Dependency benefits are subject to eligibility.
    Department Relief & Social Services
    Duty Station All Areas
    Issue Date 16 September 2012
    Deadline for Applications 29 September 2012

    Place in the OrganisationThe incumbent of this post reports technically and administratively to the Area / Camp Relief and Social Services Officer under the overall technical supervision of the Field Relief Services Officer.Primary Duties and Responsibilities In accordance with Agency policy and procedures, the incumbent: Prepares comprehensive case studies, needs assessments of refugees applying for special hardship assistance and makes appropriate recommendations in accordance with Relief Services Instructions (RSI); follows up on active cases and conducts periodic site re-investigations. Specifically:(i) Provides ongoing case management requirements, including receiving clients at office, documentation, data entry/modifications, referrals, completing social study reports including rejected, approved, and closed cases;(ii) Conducts individual/family interviewsto recommend interventions based on a designed specific intervention plan and to address the needs of SHC families using the generalist approach of social work; and closely monitors progress of targeted SHC families; Arranges for logistical support to SHC families in need of financial, medical, housing or transportation assistance, health education, social or other advocacy services essential to SHC families; Provides direct individual and short term emergency assistance to families in crises after conducting initial site assessment, making recommendations for proper interventions, and processing all related paperwork; Ensures timely delivery of approved cash and/or in-kind assistance to eligible families and follows up on the proper utilization of the assistance for its intended purpose; Identifies, evaluates and makes recommendations concerning families requesting shelter rehabilitation, based on set criteria for SHC families, and in exceptional circumstances, non-SHC families; Supervises and follows up on SHC ration distribution and ration cards; conducts home visits to those who failed to pick up their rations; Provides advice and consultation to SHC families and other refugees related to specific social and economic concerns and advises the appropriate specialized services in UNRWA or other agencies in coordination with the Community Development Social Workers, and follows up regularly on progress; Identifies persons with potential to establish micro enterprises or benefit from apprenticeship training and facilitate their involvement in such programmes in coordination with the Community Credit Assistants (CCAs); with the objective to alleviate poverty and enhance self-reliance of impoverished SHC families; Establishes and maintains working relationship, in his/her area/camp, with allied resources, public assistance agencies, employment and training institutes and social agencies, at the operational level, making use of their services for improving the SHC family/s socio-economic status; Participates, as requested, in workshops, meetings intended to improve professional knowledge and skills relevant to his/her field of work and transmits such acquired knowledge to other social workers; mentor newly recruited social worker; Implements, as directed, surveys and studies in the refugees community on SHC service level and quality; Performs such other duties as may be assigned.Minimum Qualifications University degree in social work, sociology, psychology, guidance and counseling, social anthropology or any other related degree in social development or emergency and / or humanitarian relief aid. At least two years experience in a developmental social welfare programme applying the knowledge acquired in social work, sociology, psychology, guidance and counseling, social anthropology, in a governmental or non-governmental organizations.Competencies Ability to work under pressure and challenging conditions; Ability to take initiative and maintain cordial relationship with all concerned; Ability to work effectively within a team as well as work independently without close supervision; Ability to conduct and coordinate training and participatory assessment.Desirable Qualifications An understanding of the refugee community and knowledge of the customs, habits, religions and traditions of various refugee groups; Ability to mobilize community resources and potentials; Basic computer literacy.EQUIVALENCYWhen the minimum requirements are not fully met, the Field Director may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualifications, additional professional training and progressive relevant work experience.NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.ADDITIONAL INFORMATION
    (A) The incumbent of this post is required to travel in the field in the course of performing his/her duties. Must be willing and qualified to drive an Agency vehicle;

    (B) The incumbent may be required to undertake professional in-service training as directed, with the field of assignment

    How to ApplyApplicants are required to register at


    by creating a personal profile and completing an UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received through refresh refresh

    will be considered. Due to the large number of applications received, only applicants short-listed for interview will be contacted

  2. #2
    Jul 2011

    : 29.9.2012


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